Shipping Policy
At Proasid, we are committed to providing you with the best shopping experience possible, including fast, reliable, and affordable shipping. Here are the details of our order delivery:
Payment Confirmation
Once your order is authorized and verified, you will receive a confirmation email.
Order Processing
We typically process your order within 1-3 business days. Please note that holidays and weekends are not included in the processing time.
Delivery Area
Currently, we only ship within the United States.
Delivery Time
Delivery time is approximately 6-12 business days, which may vary depending on the destination.
Shipping Costs
If the total order amount is less than $120, we will charge a shipping fee of $6. Orders equal to or greater than $120 are free of charge.
Taxes
Our shipping costs include applicable taxes.
Order Shipment Notification
When your order is shipped, we will send you an email with a tracking number.
Order Tracking
You can check the status of your order at any time using the tracking number we provide.
Possible reasons for delay
Tracking information may be delayed in the following force majeure situations:
Bad weather (such as heavy rain, tornado, flood, earthquake, etc.)
Local factors (such as strikes, statutory holidays, major international conferences, etc.)
Other reasons such as peak season flights and staff shortages
Order modification
If you need to make any changes to your order, please contact us as soon as possible through the following methods:
Email: [email protected]
Tel: +86 151 6053 2816
Address: 1702-2, Strait Pearl Plaza, Siming District, Xiamen, Fujian Province, China
Working hours: Monday to Friday, 09:00-18:00 (UTC+8)
During working days, we will respond to you within 24 hours.