Shipping Policy

At Proasid, we are committed to providing you with the best shopping experience possible, including fast, reliable, and affordable shipping. Here are the details of our order delivery:

Payment Confirmation

Once your order is authorized and verified, you will receive a confirmation email.

Order Processing

We typically process your order within 1-3 business days. Please note that holidays and weekends are not included in the processing time.

Delivery Area

Currently, we only ship within the United States.

Delivery Time

Delivery time is approximately 6-12 business days, which may vary depending on the destination.

Shipping Costs

If the total order amount is less than $120, we will charge a shipping fee of $6. Orders equal to or greater than $120 are free of charge.

Taxes

Our shipping costs include applicable taxes.

Order Shipment Notification

When your order is shipped, we will send you an email with a tracking number.

Order Tracking

You can check the status of your order at any time using the tracking number we provide.

Possible reasons for delay

Tracking information may be delayed in the following force majeure situations:

Bad weather (such as heavy rain, tornado, flood, earthquake, etc.)

Local factors (such as strikes, statutory holidays, major international conferences, etc.)

Other reasons such as peak season flights and staff shortages

Order modification

If you need to make any changes to your order, please contact us as soon as possible through the following methods:

Email: [email protected]

Tel: +86 151 6053 2816

Address: 1702-2, Strait Pearl Plaza, Siming District, Xiamen, Fujian Province, China

Working hours: Monday to Friday, 09:00-18:00 (UTC+8)

During working days, we will respond to you within 24 hours.